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Access to the Knowledge Base is limited unless you have a valid maintenance contract, Certified Partner Program membership or partner agreement.
The access rights are managed automatically upon contract or agreement expiry and renewal.
Be aware that when your contract expires, the user rights associated to your account are revoked.
We care about your personal data and want you to know what we are doing with it. The data controller is ARC Informatique, for any question or request contact us by email or by mail ARC Informatique, 2, Avenue de la Cristallerie 92310 Sèvres, France. We collect your nickname and your professional email address so we are sure you are legitimate to access this service and so we can create your account. Only administrators of the Knowledge base will get access to this data and we are not transferring it anywhere. We will delete your profile on your request or after a period of inactivity of 3 years.

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